Payment and Shipping
The following conditions apply:
Delivery is made domestically (Germany) and within the EU in the following countries: Belgium, Bulgaria, Denmark, Estonia, France, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Netherlands, Austria, Poland, Romania, Sweden, Slovakia, Slovenia, Spain, and Czech Republic.
Shipping costs (including VAT)
Deliveries within Germany:
We charge a flat rate shipping fee of €6.99 per order.
For sufficiently small products, we charge a flat rate shipping fee of €3.51 per order.
Deliveries abroad:
We calculate the shipping costs abroad as follows:
Standard Shipping EU1 (Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Austria, and Poland):
€15.49
Standard Shipping EU2 (Spain, Italy, Hungary, Slovenia, Slovakia, and Sweden):
€22
Standard Shipping EU3 (Bulgaria, Croatia, Estonia, Ireland, Latvia, Lithuania, Portugal, and Romania):
€29.79
Provision of digital content:
No shipping costs are incurred for digital content (data created and provided in digital form).
Digital content will be provided to you via a link communicated by email.
The dispatch of this email with access data for the provision of the digital content takes place within 12 hours after conclusion of the contract (in case of agreed advance payment, after the time of your payment instruction).
Delivery times
Unless otherwise stated in the respective offer, delivery of the goods within Germany takes place within 2-3 days, and within 2-4 days for international deliveries after conclusion of the contract (in case of agreed advance payment, after the time of your payment instruction).
Please note that no delivery is made on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a joint shipment, unless we have made any deviating agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment methods
Advance payment by bank transfer
Payment by credit card
Payment by instant bank transfer
Via PayPal/PayPal Plus:
Payment by PayPal
If you have any questions, you can find our contact details in the imprint.